Evidence board / 2026

Case Studies

Evidence-led customer story structures that preserve context, methods, results, and limitations.

3documented examples

Structuring a case study people actually believe

A credible case study preserves enough context to be checked: the customer's starting point, what specifically changed, how the result was measured, and where the approach has limits. This section covers a reusable template for that structure, built to hold up under scrutiny rather than read as a polished success story with the caveats removed.

  • Documenting a clear baseline before describing the intervention
  • Separating what changed from how it was measured
  • Including limitations instead of only the favorable result
  • Reusing one template consistently across customer stories